Frequently Asked Questions
Want to know how we work? Read on for answers to some popular questions about booking makeup services, buying from our online store, and more. If you're curious about anything else, let Jamie know!
Booking Makeup Services
How much are appointments?
Makeup only services start at $140.00 per person.
Hair & Makeup services start at $250.00 per person - excluding hair-ups.
Travel fees may apply depending on appointment location.
Do I need to bring my own makeup?
Definitely not! I will have everything we need to create a look together that helps you feel amazing. However if you have a ride or die, holy grail, favorite product in the world then by all means bring it along!
Will you be able to match my skintone?
Absolutely! I've always had to custom mix my own base colors since off-the-shelf shades have always gone either orange or ashy (#browngirlproblems). Thankfully shade ranges have become far more inclusive recently but I will always mix various shades, undertones, and finishes to get an exact match for my clients.
How long does a makeup appointment take?
I like to allow at least an hour per person to get the most out of the experience.
For group bookings, I can arrange a second artist if needed to accommodate shorter preparation timeframes.
Do you offer Vegan makeup bookings?
I sure do! Just let me know when booking that you would like a Vegan service and all products and tools will be certified Vegan .
What areas do you service?
My makeup services are fully mobile and will go wherever you need me!
Makeup services are available across all of New Zealand, and Internationally by request.
Travel fees may apply and will be quoted during booking if so.
Shopping from Soul Glow Artistry
How much is shipping?
Shipping is FREE for all orders over $75.00
North Island orders under $75.00 are $5.00
South Island orders under $75.00 are $10.00
How long will my order take to arrive?
Online orders are packed and processed 7 days a week, however NZ Post only collects parcels Monday - Friday.
Most orders are delivered within one business day of collection however please allow 2-3 days for Rural delivery.
Where is your stock held and shipped from?
All items showing as In Stock are ready to ship from Auckland, New Zealand.
Soul Glow Artistry does not drop-ship from other suppliers.
Are those polystyrene packing beans in my order?
Definitely not!!
We use 100% compostable and biodegradable Pop Starch which is made in New Zealand from sustainable renewable materials.
Also very fun to make sculptures with by using a tiny dab of water to stick multiple beans together.
Does Soul Glow Artistry ship internationally?
Online orders currently ship to New Zealand only, if you would like to place an order for international shipping please contact jamie@soulglowartistry.co.nz.
How do I edit my Subscription?
Sign in here to edit or update your Subscription Order details.
Got a question that hasn't been answered?
- Soul Glow Artistry -
BOOK cruelty-free makeup artist services. SHOP high quality vegan makeup, haircare and skincare. EXPLORE cruelty-free beauty brands that feel as good as they look.
Jamie Tipene is a professional makeup artist with 15 years experience, specialising in cruelty-free products and services since 2018.
Soul Glow Artistry is an official stockist of EVE Lashes, Hippie Stick, Huia Hair Co, indigo & iris, Lusid Hair, RevitaLash Cosmetics, and SIMKA Skin.